How to Troubleshoot a Lenovo Docking Problem

A Lenovo docking station is a device that connects to your Lenovo brand laptop computer and expands its compatibility with other devices. When you have your computer plugged into the dock, it adds a variety of external device inputs to the computer's case. This allows you, for example, to connect multiple monitors to your computer. You can troubleshoot your Lenovo docking problem based on the nature of the problem.

Instructions

1.      Disconnect and reconnect your docking station from your laptop computer to make sure the two devices are interfacing properly. When connected, your laptop should not feel "loose" on the dock. You will see a series of two inputs on the dock itself that you must connect to your laptop in order for the two devices to interact with each other. If you can lift your laptop off the dock with little to no effort, you do not have the dock connected properly.

2.      Look at the list of compatible cable types that came with your Lenovo dock and make sure you're not using a cable that is incompatible with your specific unit. A Lenovo dock adds a variety of audio and video inputs to your laptop computer, but these inputs are not compatible with all cable types. For example, a Lenovo dock adds a DVI-D video input that is only compatible with DVI-D cables. Unlike a regular DVI input, it does not support "DVI to VGA" cables and adapters or other similar devices.

3.      Operate the Lenovo docking station only in recommended temperatures. Ideally, you should operate the dock at temperatures between 41 degrees F and 88 degrees F. This means that if you're operating your Lenovo dock outside on an exceptionally hot or exceptionally cold day, the dock will not operate properly due to the temperature.
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