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Showing posts with label Lenovo Number. Show all posts
Showing posts with label Lenovo Number. Show all posts

how to Lenovo Laptops - Restore factory settings

Lenovo Laptops - Restore factory settings

 

Before restoring factory settings on a Lenovo laptop,take a backup of all data and restart the system. There is no separate recovery disk shipped with Lenovo laptops; it is possible to restore the default configuration for Lenovo laptops through the BIOS settings menu. There is an option to restore the Lenovo Factory Image in the menu that will restore factory settings for the laptop. Once the system restoration starts, the drive will get formatted and the system software will be restored to factory condition. Once it is done, the laptop has to be restarted and other hardware device drivers or anti-virus software have to be installed manually.

Intro
Here are the main steps to restore your Lenovo laptop to its factory settings. Depending on the model you own, the the procedure may vary slightly.
Steps

Restore the computer to the default factory configuration
Note:
When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up any personal files. If you do not back up these files, the data will be lost.


· 1. Restart the computer


· To do this, click Start, click the arrow next to the Lock button, and then click Restart.


· 2. As the computer restarts, press the F8 key until the Advanced Boot Options menu appears on the screen.


For More Information Call Lenovo Support: +1-855-517-2433





how to Laptop Overheating Causes Shut Down

Laptop Overheating Causes Shut Down



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Can you see smoke or smell a burning odor? Never play with fire. If you see smoke or smell a burning odor, it's not something you can afford to ignore. In some instances,

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Is the air temperature high or is the laptop in direct sunlight? All laptops will overheat if you use them in a cruel enough environment. Obvious examples are stifling hot attics, vehicles without air conditioning in the summer and placed on hot surfaces. Hot surfaces aren't limited to radiators or desks touching steam pipes, they also include dark surfaces the get a lot of direct sunlight, even if they are located indoors.

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Is the battery too hot? Some people are more sensitive to temperature than others, so using "too hot to touch" isn't a great troubleshooting technique. Unfortunately, very few people have a thermometer around capable of measuring temperatures through the normal operation range of a battery, including most computer technicians,

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Have you noted that the fan never runs? Most laptop users are accustomed to hearing the cooling fan(s) straining away during certain intensive computing operations, and even the quietest, best behaved notebooks normally run the fan at low RPMs during normal operation.

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Did you recently upgrade the BIOS? Anecdotally speaking, it seems that "my fan never comes on anymore" problems often occur after a BIOS upgrade. Manufacturers generally encourage users to install the latest BIOS version available for the model on the manufacturer's website, and if you call tech support with an in-warranty fan or overheating problem, the first thing they are likely to do is tell you to upgrade to the latest BIOS. The problem is, the notebook really should operate normally with the BIOS version you purchased it with, or they shouldn't have sold it to you.

If you Facing any Problem Call Lenovo Support: 855-517-2433.

Lenovo Laptop doesn't turn on and indicator lights don't turn on either.

Lenovo Laptop doesn't turn on and indicator lights don't turn on either.


Laptop appears completely dead, doesn't make a sound or flash any of the indicator lights when I try to turn it on. Charger is not the problem, as I have checked with another laptop and another charger.
Battery is not the problem, as I have tried to turn it on without the battery (only AC charger)
In detail:
The Laptop is a Toshiba Satellite P300-15D, about 2 or 3 years old with absolutely no hardware changes (and absolutely no physical damage. I almost never move it.)
I'm not sure how it powered off because I wasn't close to it when it did, but it had the battery in and was plugged in. I have another Toshiba laptop, which I used to check if it was a problem with the charger. The charger works fine, and I also tried with the charger the other laptop.

If you Facing any Problem Call Lenovo Support: 855-517-2433.


What is LCD Display Monitor Problem

 LCD Display Monitor Problem

Laptop Screen Dim, Blank Or Black



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Do you see a live BIOS splash screen? Most laptops will display a manufacturer splash screen with their brand name, Lenovo, Toshiba, Acer, Sony, etc, before launching into windows. Even those that don't should flash a text screen with the BIOS maker (AMI, Award, Phoenix) in the corner, and a message telling you what key combination to use to access the BIOS Setup screens. A biometric screen prompting you to scan a fingerprint before the system will boot counts as a BIOS splash screen here. If the screen lights up with anything, a graphic or text, it means that the basic display I/O system is functioning.

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Is the screen live if you connect an external display? All notebooks should support an external monitor, usually with a high-density D-Shell 15 pin VGA connector, but some might feature a DVI connector instead. It's a vital part of laptop display troubleshooting to determine if a known good external monitor can be used. Newer laptops don't keep the external connector live by default, and some don't allow for simultaneous display on both the LCD and an external monitor. You can toggle between the notebook screen (which isn't working) and the external display with an Fn key combination.

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Can you hear any sound from the hard drive or fans? If you can't get any life at all on the laptop lcd or the external display, it's entirely possible that the problem goes deeper than a video issue. Signs of life include the cooling fan blowing, the hard drive spinning up, any LED activity beyond the LED indicating AC power is attached or battery charging.

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Do you see a very dim desktop image? Can you see a ghost-like image of your desktop that is functional, ie, one that changes if you drag an icon, launch a program or disappears if you shut down. Standard LCDs produce very little visible light on their own,


If you Facing any Problem Call Lenovo Support: 855-517-2433

LENOVO - Restore to factory default settings



Lenovo Inspiron users may encounter the need to restore default settings. Restoring default settings inLenovo laptops is quite complicated without proper guidance. The paragraphs below will discuss the variouslaptop computer shortcut keys which control the hardware which relates to this issue. There are hundreds of operating systems out there, such as Windows Vista, Windows 7 and Windows XP, and this method of restoration can be applied to most of them. Keys like F8, F11 and CTRL will be used to bring back the default settings. The process should only take 10 minutes maximum.

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For Windows XP

If your operating system is XP, press the CTRL and F11 keys simultaneously when you see the Lenovo logo after turning on the laptop, and follow the instructions on the screen.
· Put the computer on.
· When the Lenovo screen appears, press and hold the CTRL and F11 key simultaneously on the keyboard, then release them both at the same time. The Lenovo PC Restore by Symantec window appears.
· Click the Restore button or press the key to highlight Restore and press the key.
A caution message appears, advising that all data will be lost.


· Click the Confirm button, or press the key to highlight Confirm and press the key.

The Progress window appears. Once the process has begun, Lenovo PC the restore usually takes only 8 to 10 minutes to complete. When the restore is complete, the message 'The system recovery process was successful' appears.
· Click the Finish button or press the key to highlight Finish and press the key.

The computer will restart.

For Vista or Win 7

If your operating system is VISTA / Win 7, press the F8 key when you see the Lenovo logo. It will take you to the advanced boot menu options, which include 'Repair your Computer'. Select that option and enter your password if asked, then you will see a list of options like 'system restore' and 'command prompt'. The last option says 'Lenovo PC restore', or something along those lines. Select that option and follow the instructions on the screen.


· Start the computer.


· As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.


· Press the down arrow to select Repair Your Computer on the Advanced Boot Options menu, then press Enter.


· Specify the language settings that you want, and then click Next.


· Log in as a user who has administrative credentials, and then click OK.


· Click Lenovo Factory Image Restore.


· In the Lenovo Factory Image Restore window, click Next.


· Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.


· Click Next. The computer is restored to the default factory configuration.


· When the restore operation is completed, click Finish to restart the computer.


Call Lenovo Support: 855-517-2433

Troubleshooting Lenovo Laptop Wireless Connections



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Does the laptop software see the wireless network? Does the laptop operating system software see the wireless network you are trying to connect to? Many notebooks come equipped with a special manufacturer's configuration utility, such as lenovo's ConfigFree, in addition to standard OS connectivity software, like the "View Available Wireless Networks" option in modern Windows versions. In addition, there should be a little wireless icon in the system tray, which may flash a small bubble announcement when it connects or fails to connect. Floating the mouse pointer over the wireless icon in the system tray on a Windows desktop should show the name of the wireless connection (often a HEX address that looks like alphabet soup if not changed from the default), the speed (54 Mbps for 802.11G), the signal strength, and whether a connection to a router has been established. Note that a connection to a router does not imply a connection to the internet.

Manufacturer provided software can provide a much more accurate picture of relative router distances and signal strength. In some circumstances, especially public networks at hotels, campuses and coffee shops, your laptop may consistently choose to connect to a weak router or access point when stronger signals are available. The manufacturer software usually shows this much clearer than the five green signal strength bars of "View Available Wireless Networks."

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Is the external wireless switch, is so equipped, enabled? When a laptop won't connect to a wireless network, more often than not it's because the wireless adapter is switched off or disabled in software. As with volume controls for computer speakers, wireless networking can be disabled both manually and through software, and in more than one place. Most modern laptops come equipped with an manual slide switch on the front or side of the laptop that turns the wireless adapter on or off. There is is usually an LED associated with the switch that will be lit only when the laptop's wireless capability is on. However, the LED will remain lit even if the wireless has been disabled in software, it is a status indicator for the hardware switch only. The switch can easily be turned off by accident when picking up the laptop or even by a book or other table clutter coming into contact with the side of the notebook, so it's a very common problem.

The easiest place to tell if the laptop wireless adapter has been disabled through software is in Device Manager. One sure sign the adapter is disabled in software (or not operating properly) is if it doesn't appear in the system tray. If your laptop wireless adapter is discrete, a USB or PC card (PCMCIA) plug-in, shut down, make sure it's plugged in firmly, and reboot. Even if the wireless device is designed to be hot-swappable (plugged in while the laptop is turned on) it's better to shut down and do it, since this will give the operating system a chance to reset.
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how to Laptop Troubleshooting and Repair - Lenovo

If your laptop doesn't turn on when you hit the power button, the power system is a logical place to begin the troubleshooting process. The laptop power system can be viewed as three separate parts: The A/C adapter that gets plugged into a power outlet on one end and into the laptop on the other end, the laptop motherboard or power regulation daughter card that monitors and distributes power to the laptop components, and the battery. The vast majority of laptops manufactured these days can operate without the battery installed. In some cases, the manufacturers will suggest that you remove the battery and store it somewhere cool if using the laptop in one location for extended periods of time, as in weeks or months.

One of the oddities about troubleshooting laptop power failure as opposed to PC power failure is that the battery gives the laptop an independent power system for as long as the charge lasts. If the PC in your home is plugged into a bad power outlet or its power strip is accidentally switched off you'll quickly figure out why. But if the power strip gets turned off while you are operating your laptop, or a breaker trips, or the local power grid suffers a brown out, you might not even notice until the battery runs down. That's why it's important to not jump to conclusions about laptop battery failures, and to try charging the battery under different conditions before giving up and buying a new one. Just because the battery didn't charge while the laptop was plugged in doesn't mean the battery is bad.

Assuming that the video processor on the motherboard is working properly and sending the LCD instructions as to which colors to allow through in which screen points (pixels), the most common failure for laptop displays is a dead or intermittent inverter. When you can only see a very, very faint image of your operating system desktop on the screen, it means that the video system is working, but the LCD isn't getting any backlighting. The usual culprit if you don't have an LED backlight is the inverter, especially if you didn't note any strange tinting to the laptop display in recent operation, but it's not easy for the do-it-yourselfer to determine with 100% accuracy whether the failure is the CCFL lamp or the inverter.

Some display problems aren't difficult to troubleshoot at all. If you notice an inky stain slowly spreading across your LCD over days or weeks that you can't wipe off, the LCD itself is failing. Dead and stuck pixels often appear on LCDs over time causing point failures in the display. There's nothing you can do to fix them, so just tolerate them if possible. If the laptop is fairly new, the LCD may be under warranty and the manufacturer normally has a specification for how many dead pixels a LCD can accumulate before they have to repair it. Other physical problems that may require LCD replacement are cracks and chips on the surface. Horizontal or vertical lines or swathes of either a single color or dead pixels usually mean the LCD will have to be replaced.
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how to Troubleshooting a AC/DC Adapter problem and Laptop Power Connector




 Troubleshooting a AC/DC Adapter problem and Laptop Power Connector



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Is the laptop power LED lit? Laptops typically feature a row of LED's on the front which report the status of different laptop systems.There's an LED that should light when the AC adapter is plugged in, an LED that should show when the battery is accepting a charge, and an LED that lights when the power is on. Most laptops also include LEDs to show hard drive activity and when the wireless is powered on. Some brands put a light right in the power button to show the unit is powered up. At this step of the troubleshooting process, we're looking for the LED that confirms the battery is charging or that a good power supply is connected. When the laptop isn't turned on, these should be the only two LEDs lit.

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Does the LED wink if you wiggle the power cord? Once you've located the LED that monitors the status of the AC adapter or tells you whether or not the battery is getting charged, try wiggling the power cord. If the LED blinks on and off as you wiggle the cord, it means you have an intermittent short or open circuit, and the laptop isn't likely to get the power it need unless the cord is in just the right position and you don't breath on it. So the next step is to troubleshoot whether the problem is frayed conductors in the power cord, a broken solder joint or tab inside the laptop's power port. The common failure point for the cord is right where it enters the injection molded section that holds the metal connector tip. It's the injection molded part that you hold when pushing in or pulling out the connector. If moving the cord very slightly winks the LED, so slightly that there's little chance the movement is transmitted to the connector, then the problem is almost certainly a frayed wire right where it's molded into the connector.

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Does the laptop beep multiple times? Laptop computers start up with a Power On Self Test (POST) procedure, just like PCs. The test is carried out by the Basic I/O System (BIOS) which is in sole control of the laptop until the operating system takes over high level operations. If a failure is detected during the POST test, it will normally be reported by the BIOS as a beep code. Make a note of the series of beeps, which will depend on the BIOS and the laptop manufacturer, and then use your favorite Internet search engine to search for your specific laptop model with the key phrase "beep codes."
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how to Lenovo Laptop Won't turn On

Lenovo Laptop Won't turn On



So let me begin with the beginning of my computer troubles. I'm sure if this is the reason of my recent computer troubles, but you might know better than me. In May I split quite a bit of diet Sprite on the keyboard of my 2 1/2 year old lenovo Satelite Pro M15 laptop it immediatelyturn off, but I dried as much of it up as I could and left it sit out open all night it started up but the fan sounded kinda fun. It was still under extended warranty, so with the hope that they somehow wouldn't notice that I split soda I sent it in, but since my screen had broken spots they wouldn't look at it. When I got it back, the fan no longer sounded so back, and it worked ok.

They brings us up to recent times, about a month ago, my computer went static and my sound died. From that time on I've had nothing but problems. The sound has been static, or a high pitch beep. It had been freezing up all the time. And it often went to blue screen with the error stop 0x0000007F. Finally, last night I was working on it and it was actually working pretty good. I left for awhile, came back and it was off. I tried turning it back on, nothing. The LED light for the AC adapter ison, and the light for the battery is blinking. When I press power both go off then come back on. I tried taking the battery out and starting it, still nothing. I was wondering if anyone had any ideas what was wrong with it, if it was worth it to take it to get it fix or if I should try to get a new one. And if the new problems are connected to the spillage. Any response would be greatly appreciated, thank you.
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Troubleshooting startup or booting issues - Desktops




Startup and booting are synonymous terms referring to the time just after the computer has been powered on by using the power switch from a completely powered off condition. Resuming from suspend mfode is not included. Troubleshooting startup issues assumes the system has some indication of power, and the power-on self test (POST) may or may not complete successfully. The system does not completely boot to the operating system desktop or a DOS prompt.

Do not confuse video monitor (either CRT or flat panel) problems with computer problems. The monitor should always be verified as working properly before troubleshooting the computer.

Do not confuse a "dead" computer with a computer with startup problems. If the system does not have any indication of power, refer to Troubleshooting power issues.


Beep codes are an important and useful tool when troubleshooting booting issues. The count and sequence of beeps let the user know that the self-testing functions of the computer have found a hardware problem and indicate where to begin looking when attempting to fix the problem. If multiple beeps are heard during startup, refer to the appropriate Hardware Maintenance Manual to determine the cause as indicated by the beep code heard.

Beep codes vary by the number of beeps and the time interval between beeps. It may be necessary to restart the computer 2 or 3 times to determine the beep code. For example, to distinguish 1-3-1 beep code from a 2-1-2 beep code.

Troubleshooting startup and booting issues is divided into 3 initial conditions:

No beeps are heard during startup

Multiple beeps are heard during startup

A single beep is heard during startup


Note: Some of the checks listed may not apply to your system.

Solutions are usually listed in order from easiest to accomplish to harder to accomplish. However, a solution more likely to solve the problem may be listed before a solution that may be easier to accomplish.

No beeps are heard during startup

If the video monitor appears to be working correctly, but the system does not display any video after power on, no beeps are heard during boot, and there is no other indication of any power, refer to Troubleshooting power issues first.

Some systems are configured to start up quietly (no beep, and no memory count or checkpoint code display) when no errors are detected by POST. Therefore, the POST test may have completed successfully but some other failure may be present. To enable beeps and memory count when a successful POST occurs, do the following:
  1. Select Start Options in the System Configuration Utility.
  2. Set Power-On Self-Test to Enhanced.
  3. Save the settings and exitRead More...

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How to Turn on Wireless on an IBM Lenovo



In order to connect to a wireless network and the Internet on an IBM Lenovo machine, you must first enable wireless networking via your computer's operating system. Allow about five minutes to enable your IBM Lenovo computer's wireless capabilities.

Instructions

1.     Enable Wireless in Windows 7

Click the Windows logo in the bottom left of your screen. Select "Control Panel" from the menu.
Click the "Network and Internet" icon in the Control Panel.
Click "Network and Sharing Center."
Right click "Wireless Network Connection" icon. Select "Enable."

2.     Enable Wireless via Switch

Check your IBM Lenovo laptop for a wireless networking switch. It is usually on the front of the computer above the keyboard.
Slide the wireless switch to the "On" position.
Look for a wireless light on the front of the laptop. In some cases a light will come on to indicate that wireless networking is active. Other switches, when active, reveal a green strip of plastic.
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How to Troubleshoot a Lenovo Docking Problem


A Lenovo docking station is a device that connects to your Lenovo brand laptop computer and expands its compatibility with other devices. When you have your computer plugged into the dock, it adds a variety of external device inputs to the computer's case. This allows you, for example, to connect multiple monitors to your computer. You can troubleshoot your Lenovo docking problem based on the nature of the problem.


Instructions



1.      Disconnect and reconnect your docking station from your laptop computer to make sure the two devices are interfacing properly. When connected, your laptop should not feel "loose" on the dock. You will see a series of two inputs on the dock itself that you must connect to your laptop in order for the two devices to interact with each other. If you can lift your laptop off the dock with little to no effort, you do not have the dock connected properly.
2.      Look at the list of compatible cable types that came with your Lenovo dock and make sure you're not using a cable that is incompatible with your specific unit. A Lenovo dock adds a variety of audio and video inputs to your laptop computer, but these inputs are not compatible with all cable types. For example, a Lenovo dock adds a DVI-D video input that is only compatible with DVI-D cables. Unlike a regular DVI input, it does not support "DVI to VGA" cables and adapters or other similar devices.
3.      Operate the Lenovo docking station only in recommended temperatures. Ideally, you should operate the dock at temperatures between 41 degrees F and 88 degrees F. This means that if you're operating your Lenovo dock outside on an exceptionally hot or exceptionally cold day, the dock will not operate properly due to the temperature.
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