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Showing posts with label Lenovo. Show all posts
Showing posts with label Lenovo. Show all posts

how to Lenovo Laptops - Restore factory settings

Lenovo Laptops - Restore factory settings

 

Before restoring factory settings on a Lenovo laptop,take a backup of all data and restart the system. There is no separate recovery disk shipped with Lenovo laptops; it is possible to restore the default configuration for Lenovo laptops through the BIOS settings menu. There is an option to restore the Lenovo Factory Image in the menu that will restore factory settings for the laptop. Once the system restoration starts, the drive will get formatted and the system software will be restored to factory condition. Once it is done, the laptop has to be restarted and other hardware device drivers or anti-virus software have to be installed manually.

Intro
Here are the main steps to restore your Lenovo laptop to its factory settings. Depending on the model you own, the the procedure may vary slightly.
Steps

Restore the computer to the default factory configuration
Note:
When you restore the computer to the default factory configuration, all data on the C drive is deleted. Before performing this procedure, back up any personal files. If you do not back up these files, the data will be lost.


· 1. Restart the computer


· To do this, click Start, click the arrow next to the Lock button, and then click Restart.


· 2. As the computer restarts, press the F8 key until the Advanced Boot Options menu appears on the screen.


For More Information Call Lenovo Support: +1-855-517-2433





how to Laptop Overheating Causes Shut Down

Laptop Overheating Causes Shut Down



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Can you see smoke or smell a burning odor? Never play with fire. If you see smoke or smell a burning odor, it's not something you can afford to ignore. In some instances,

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Is the air temperature high or is the laptop in direct sunlight? All laptops will overheat if you use them in a cruel enough environment. Obvious examples are stifling hot attics, vehicles without air conditioning in the summer and placed on hot surfaces. Hot surfaces aren't limited to radiators or desks touching steam pipes, they also include dark surfaces the get a lot of direct sunlight, even if they are located indoors.

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Is the battery too hot? Some people are more sensitive to temperature than others, so using "too hot to touch" isn't a great troubleshooting technique. Unfortunately, very few people have a thermometer around capable of measuring temperatures through the normal operation range of a battery, including most computer technicians,

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Have you noted that the fan never runs? Most laptop users are accustomed to hearing the cooling fan(s) straining away during certain intensive computing operations, and even the quietest, best behaved notebooks normally run the fan at low RPMs during normal operation.

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Did you recently upgrade the BIOS? Anecdotally speaking, it seems that "my fan never comes on anymore" problems often occur after a BIOS upgrade. Manufacturers generally encourage users to install the latest BIOS version available for the model on the manufacturer's website, and if you call tech support with an in-warranty fan or overheating problem, the first thing they are likely to do is tell you to upgrade to the latest BIOS. The problem is, the notebook really should operate normally with the BIOS version you purchased it with, or they shouldn't have sold it to you.

If you Facing any Problem Call Lenovo Support: 855-517-2433.

Lenovo Laptop doesn't turn on and indicator lights don't turn on either.

Lenovo Laptop doesn't turn on and indicator lights don't turn on either.


Laptop appears completely dead, doesn't make a sound or flash any of the indicator lights when I try to turn it on. Charger is not the problem, as I have checked with another laptop and another charger.
Battery is not the problem, as I have tried to turn it on without the battery (only AC charger)
In detail:
The Laptop is a Toshiba Satellite P300-15D, about 2 or 3 years old with absolutely no hardware changes (and absolutely no physical damage. I almost never move it.)
I'm not sure how it powered off because I wasn't close to it when it did, but it had the battery in and was plugged in. I have another Toshiba laptop, which I used to check if it was a problem with the charger. The charger works fine, and I also tried with the charger the other laptop.

If you Facing any Problem Call Lenovo Support: 855-517-2433.


What is LCD Display Monitor Problem

 LCD Display Monitor Problem

Laptop Screen Dim, Blank Or Black



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Do you see a live BIOS splash screen? Most laptops will display a manufacturer splash screen with their brand name, Lenovo, Toshiba, Acer, Sony, etc, before launching into windows. Even those that don't should flash a text screen with the BIOS maker (AMI, Award, Phoenix) in the corner, and a message telling you what key combination to use to access the BIOS Setup screens. A biometric screen prompting you to scan a fingerprint before the system will boot counts as a BIOS splash screen here. If the screen lights up with anything, a graphic or text, it means that the basic display I/O system is functioning.

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Is the screen live if you connect an external display? All notebooks should support an external monitor, usually with a high-density D-Shell 15 pin VGA connector, but some might feature a DVI connector instead. It's a vital part of laptop display troubleshooting to determine if a known good external monitor can be used. Newer laptops don't keep the external connector live by default, and some don't allow for simultaneous display on both the LCD and an external monitor. You can toggle between the notebook screen (which isn't working) and the external display with an Fn key combination.

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Can you hear any sound from the hard drive or fans? If you can't get any life at all on the laptop lcd or the external display, it's entirely possible that the problem goes deeper than a video issue. Signs of life include the cooling fan blowing, the hard drive spinning up, any LED activity beyond the LED indicating AC power is attached or battery charging.

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Do you see a very dim desktop image? Can you see a ghost-like image of your desktop that is functional, ie, one that changes if you drag an icon, launch a program or disappears if you shut down. Standard LCDs produce very little visible light on their own,


If you Facing any Problem Call Lenovo Support: 855-517-2433

LENOVO - Restore to factory default settings



Lenovo Inspiron users may encounter the need to restore default settings. Restoring default settings inLenovo laptops is quite complicated without proper guidance. The paragraphs below will discuss the variouslaptop computer shortcut keys which control the hardware which relates to this issue. There are hundreds of operating systems out there, such as Windows Vista, Windows 7 and Windows XP, and this method of restoration can be applied to most of them. Keys like F8, F11 and CTRL will be used to bring back the default settings. The process should only take 10 minutes maximum.

Any Kind of  Lenovo Problems Call Us
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For Windows XP

If your operating system is XP, press the CTRL and F11 keys simultaneously when you see the Lenovo logo after turning on the laptop, and follow the instructions on the screen.
· Put the computer on.
· When the Lenovo screen appears, press and hold the CTRL and F11 key simultaneously on the keyboard, then release them both at the same time. The Lenovo PC Restore by Symantec window appears.
· Click the Restore button or press the key to highlight Restore and press the key.
A caution message appears, advising that all data will be lost.


· Click the Confirm button, or press the key to highlight Confirm and press the key.

The Progress window appears. Once the process has begun, Lenovo PC the restore usually takes only 8 to 10 minutes to complete. When the restore is complete, the message 'The system recovery process was successful' appears.
· Click the Finish button or press the key to highlight Finish and press the key.

The computer will restart.

For Vista or Win 7

If your operating system is VISTA / Win 7, press the F8 key when you see the Lenovo logo. It will take you to the advanced boot menu options, which include 'Repair your Computer'. Select that option and enter your password if asked, then you will see a list of options like 'system restore' and 'command prompt'. The last option says 'Lenovo PC restore', or something along those lines. Select that option and follow the instructions on the screen.


· Start the computer.


· As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.


· Press the down arrow to select Repair Your Computer on the Advanced Boot Options menu, then press Enter.


· Specify the language settings that you want, and then click Next.


· Log in as a user who has administrative credentials, and then click OK.


· Click Lenovo Factory Image Restore.


· In the Lenovo Factory Image Restore window, click Next.


· Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.


· Click Next. The computer is restored to the default factory configuration.


· When the restore operation is completed, click Finish to restart the computer.


Call Lenovo Support: 855-517-2433

Troubleshooting Lenovo Laptop Wireless Connections



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Does the laptop software see the wireless network? Does the laptop operating system software see the wireless network you are trying to connect to? Many notebooks come equipped with a special manufacturer's configuration utility, such as lenovo's ConfigFree, in addition to standard OS connectivity software, like the "View Available Wireless Networks" option in modern Windows versions. In addition, there should be a little wireless icon in the system tray, which may flash a small bubble announcement when it connects or fails to connect. Floating the mouse pointer over the wireless icon in the system tray on a Windows desktop should show the name of the wireless connection (often a HEX address that looks like alphabet soup if not changed from the default), the speed (54 Mbps for 802.11G), the signal strength, and whether a connection to a router has been established. Note that a connection to a router does not imply a connection to the internet.

Manufacturer provided software can provide a much more accurate picture of relative router distances and signal strength. In some circumstances, especially public networks at hotels, campuses and coffee shops, your laptop may consistently choose to connect to a weak router or access point when stronger signals are available. The manufacturer software usually shows this much clearer than the five green signal strength bars of "View Available Wireless Networks."

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Is the external wireless switch, is so equipped, enabled? When a laptop won't connect to a wireless network, more often than not it's because the wireless adapter is switched off or disabled in software. As with volume controls for computer speakers, wireless networking can be disabled both manually and through software, and in more than one place. Most modern laptops come equipped with an manual slide switch on the front or side of the laptop that turns the wireless adapter on or off. There is is usually an LED associated with the switch that will be lit only when the laptop's wireless capability is on. However, the LED will remain lit even if the wireless has been disabled in software, it is a status indicator for the hardware switch only. The switch can easily be turned off by accident when picking up the laptop or even by a book or other table clutter coming into contact with the side of the notebook, so it's a very common problem.

The easiest place to tell if the laptop wireless adapter has been disabled through software is in Device Manager. One sure sign the adapter is disabled in software (or not operating properly) is if it doesn't appear in the system tray. If your laptop wireless adapter is discrete, a USB or PC card (PCMCIA) plug-in, shut down, make sure it's plugged in firmly, and reboot. Even if the wireless device is designed to be hot-swappable (plugged in while the laptop is turned on) it's better to shut down and do it, since this will give the operating system a chance to reset.
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how to Laptop Troubleshooting and Repair - Lenovo

If your laptop doesn't turn on when you hit the power button, the power system is a logical place to begin the troubleshooting process. The laptop power system can be viewed as three separate parts: The A/C adapter that gets plugged into a power outlet on one end and into the laptop on the other end, the laptop motherboard or power regulation daughter card that monitors and distributes power to the laptop components, and the battery. The vast majority of laptops manufactured these days can operate without the battery installed. In some cases, the manufacturers will suggest that you remove the battery and store it somewhere cool if using the laptop in one location for extended periods of time, as in weeks or months.

One of the oddities about troubleshooting laptop power failure as opposed to PC power failure is that the battery gives the laptop an independent power system for as long as the charge lasts. If the PC in your home is plugged into a bad power outlet or its power strip is accidentally switched off you'll quickly figure out why. But if the power strip gets turned off while you are operating your laptop, or a breaker trips, or the local power grid suffers a brown out, you might not even notice until the battery runs down. That's why it's important to not jump to conclusions about laptop battery failures, and to try charging the battery under different conditions before giving up and buying a new one. Just because the battery didn't charge while the laptop was plugged in doesn't mean the battery is bad.

Assuming that the video processor on the motherboard is working properly and sending the LCD instructions as to which colors to allow through in which screen points (pixels), the most common failure for laptop displays is a dead or intermittent inverter. When you can only see a very, very faint image of your operating system desktop on the screen, it means that the video system is working, but the LCD isn't getting any backlighting. The usual culprit if you don't have an LED backlight is the inverter, especially if you didn't note any strange tinting to the laptop display in recent operation, but it's not easy for the do-it-yourselfer to determine with 100% accuracy whether the failure is the CCFL lamp or the inverter.

Some display problems aren't difficult to troubleshoot at all. If you notice an inky stain slowly spreading across your LCD over days or weeks that you can't wipe off, the LCD itself is failing. Dead and stuck pixels often appear on LCDs over time causing point failures in the display. There's nothing you can do to fix them, so just tolerate them if possible. If the laptop is fairly new, the LCD may be under warranty and the manufacturer normally has a specification for how many dead pixels a LCD can accumulate before they have to repair it. Other physical problems that may require LCD replacement are cracks and chips on the surface. Horizontal or vertical lines or swathes of either a single color or dead pixels usually mean the LCD will have to be replaced.
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how to Troubleshooting a AC/DC Adapter problem and Laptop Power Connector




 Troubleshooting a AC/DC Adapter problem and Laptop Power Connector



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Is the laptop power LED lit? Laptops typically feature a row of LED's on the front which report the status of different laptop systems.There's an LED that should light when the AC adapter is plugged in, an LED that should show when the battery is accepting a charge, and an LED that lights when the power is on. Most laptops also include LEDs to show hard drive activity and when the wireless is powered on. Some brands put a light right in the power button to show the unit is powered up. At this step of the troubleshooting process, we're looking for the LED that confirms the battery is charging or that a good power supply is connected. When the laptop isn't turned on, these should be the only two LEDs lit.

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Does the LED wink if you wiggle the power cord? Once you've located the LED that monitors the status of the AC adapter or tells you whether or not the battery is getting charged, try wiggling the power cord. If the LED blinks on and off as you wiggle the cord, it means you have an intermittent short or open circuit, and the laptop isn't likely to get the power it need unless the cord is in just the right position and you don't breath on it. So the next step is to troubleshoot whether the problem is frayed conductors in the power cord, a broken solder joint or tab inside the laptop's power port. The common failure point for the cord is right where it enters the injection molded section that holds the metal connector tip. It's the injection molded part that you hold when pushing in or pulling out the connector. If moving the cord very slightly winks the LED, so slightly that there's little chance the movement is transmitted to the connector, then the problem is almost certainly a frayed wire right where it's molded into the connector.

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Does the laptop beep multiple times? Laptop computers start up with a Power On Self Test (POST) procedure, just like PCs. The test is carried out by the Basic I/O System (BIOS) which is in sole control of the laptop until the operating system takes over high level operations. If a failure is detected during the POST test, it will normally be reported by the BIOS as a beep code. Make a note of the series of beeps, which will depend on the BIOS and the laptop manufacturer, and then use your favorite Internet search engine to search for your specific laptop model with the key phrase "beep codes."
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how to Lenovo Laptop Won't turn On

Lenovo Laptop Won't turn On



So let me begin with the beginning of my computer troubles. I'm sure if this is the reason of my recent computer troubles, but you might know better than me. In May I split quite a bit of diet Sprite on the keyboard of my 2 1/2 year old lenovo Satelite Pro M15 laptop it immediatelyturn off, but I dried as much of it up as I could and left it sit out open all night it started up but the fan sounded kinda fun. It was still under extended warranty, so with the hope that they somehow wouldn't notice that I split soda I sent it in, but since my screen had broken spots they wouldn't look at it. When I got it back, the fan no longer sounded so back, and it worked ok.

They brings us up to recent times, about a month ago, my computer went static and my sound died. From that time on I've had nothing but problems. The sound has been static, or a high pitch beep. It had been freezing up all the time. And it often went to blue screen with the error stop 0x0000007F. Finally, last night I was working on it and it was actually working pretty good. I left for awhile, came back and it was off. I tried turning it back on, nothing. The LED light for the AC adapter ison, and the light for the battery is blinking. When I press power both go off then come back on. I tried taking the battery out and starting it, still nothing. I was wondering if anyone had any ideas what was wrong with it, if it was worth it to take it to get it fix or if I should try to get a new one. And if the new problems are connected to the spillage. Any response would be greatly appreciated, thank you.
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how to LENOVO - Restore to factory default settings


Lenovo Inspiron users may encounter the need to restore default settings. Restoring default settings inLenovo laptops is quite complicated without proper guidance. The paragraphs below will discuss the variouslaptop computer shortcut keys which control the hardware which relates to this issue. There are hundreds of operating systems out there, such as Windows Vista, Windows 7 and Windows XP, and this method of restoration can be applied to most of them. Keys like F8, F11 and CTRL will be used to bring back the default settings. The process should only take 10 minutes maximum.


If your operating system is XP, press the CTRL and F11 keys simultaneously when you see the Lenovo logo after turning on the laptop, and follow the instructions on the screen.

· Put the computer on.

· When the Lenovo screen appears, press and hold the CTRL and F11 key simultaneously on the keyboard, then release them both at the same time. The Lenovo PC Restore by Symantec window appears.

· Click the Restore button or press the key to highlight Restore and press the key.

A caution message appears, advising that all data will be lost.

· Click the Confirm button, or press the key to highlight Confirm and press the key.

The Progress window appears. Once the process has begun, Lenovo PC the restore usually takes only 8 to 10 minutes to complete. When the restore is complete, the message 'The system recovery process was successful' appears.

· Click the Finish button or press the key to highlight Finish and press the key.

The computer will restart.

For Vista or Win 7

If your operating system is VISTA / Win 7, press the F8 key when you see the Lenovo logo. It will take you to the advanced boot menu options, which include 'Repair your Computer'. Select that option and enter your password if asked, then you will see a list of options like 'system restore' and 'command prompt'. The last option says 'Lenovo PC restore', or something along those lines. Select that option and follow the instructions on the screen.

If in both cases, the Factory default doesn't work, then your laptop's factory image defaults partition has vanished (i.e., been corrupted / deleted). In this case you will have to reinstall the operating system with the CD or DVD shipped along with the laptop. Follow the link below to install windows XP Pro on your own.

· Start the computer.

· As the computer starts, press the F8 key until the Advanced Boot Options menu appears on the screen.

· Press the down arrow to select Repair Your Computer on the Advanced Boot Options menu, then press Enter.

· Specify the language settings that you want, and then click Next.

· Log in as a user who has administrative credentials, and then click OK.

· Click Lenovo Factory Image Restore.

· In the Lenovo Factory Image Restore window, click Next.

· Click to select the check box for Yes, reformat hard drive and restore system software to factory condition.

· Click Next. The computer is restored to the default factory configuration.

· When the restore operation is completed, click Finish to restart the computer.
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Why laptop runs hot and turns off or freezes?

Why laptop runs hot and turns off or freezes?



My laptop runs very hot and eventually turns off or freezes – this is one of the most common complaints I have been receiving from my customer for many years. Why it’s happening? Is there an easy fix for that?

Most likely this problem is heat related. Take a look at the following picture.

Any laptop has a cooling module which consists of heatsink and cooling fan. When laptop is working, the processor (CPU) heats up and because of that the heatsink is getting hot too. At some temperature level, the fan kicks in and cools down the heatsink.

The problem starts when the laptop cooling module collects too much dust inside. Usually dust collects between the fan and heatsink. Dust clogs the heatsink and kills normal airflow inside the cooling module. Eventually, the processor gets very hot and the laptop turns off unexpectedly or freezes. This problem can be fixed by cleaning the laptop cooling module.

Cleaning laptop cooling module.

Some laptops give you an easy access to the heatsink and fan. In laptops like that you can access the cooling module through the bottom cover.

In my example I had to remove the cooling module. Otherwise, I wouldn’t be able to remove the fan and access the heatsink. In some laptops you can remove the fan without separating the heatsink from the CPU.

After I removed the fan, I found a thick layer of dust inside the heatsink. Cleaning the heatsink should fix any heat related problems.

Apply thermal paste on the processor.

If thermal paste on the processor dried out, you should replace it with fresh thermal paste.

Remove old thermal paste from the processor and heatsink using alcohol swab.

WARNING: In some laptops the heatsink also covers the graphics chip. The part of the heatsink which covers the graphics chip might have thermal pad on it instead of regular thermal paste. Do not replace thermal pad with thermal paste! Do not apply thermal paste on the thermal pad! Just leave thermal pad alone and apply thermal paste only on the processor.

I usually use Shin-Etsu thermal paste which is relatively cheap and performs well.

What if cooling module cannot be accessed easily?

In some laptops the cooling module is buried deep inside the case and cannot be easily accessed and removed. In order to remove the cooling module it’s necessary to disassemble the whole laptop but it’s only for experienced users.
Blow air into the fan grill on the bottom of the laptop.
2. Blow air into the grill on the side of the laptop.
Switch direction a few times until all dust is gone. Most likely this quick cleaning will fix your laptop overheating problem.

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how to Troubleshooting Laptop Hard Drive Failure

Troubleshooting Laptop Hard Drive Failure



Note that these steps correspond with decision points on the flowchart and are reached through the interactive diamond symbols. The text below cannot be read sequentially.

Is the LCD or monitor live? The first step in troubleshooting hard drive problems is determining whether or not you are dealing with a hard drive failure or something else entirely. Some non-technical people will refer to the any computer part that isn't a monitor as "the hard drive." If your LCD screen won't light up, the problem almost certainly isn't related to the hard drive.

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Does Windows or whatever operating system you are using boot? Does the laptop start up normally, get you all the way to the desktop? If the OS boots, unless you are dealing with a noise issue, the problem you're having is either software related or an accumulation of errors on the drive. If you're getting very flaky errors, having difficulty when connected to the Internet, are seeing large scale file corruption or data loss, the problem is more likely due to malware (bad software such as a computer virus, spyware, trojans) than electronic or mechanical failure. However, if the operating system disk maintenance software, such as ScanDisk, is reporting errors every time you run it, if you see text messages about "write failures" or if successive surface scans report a large number of errors, your hard drive is actually failing. If you believe the hard drive is failing, back-up all of the data that can be read and replace the drive.

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Will the laptop boot with AC power adapter attached? If the laptop boots up with the AC power adapter plugged in, the problem is with the battery, not the hard drive. Proceed to the battery troubleshooting flowchart. If you notice the hard drive performance seems to degrade badly when you are running on battery power, it means the power management is turning off the hard drive after too short of a delay on no activity, probably just a minute or two. You can change the power management setting to increase the shut-down delay for the hard drive or to ensure the hard drive remains spun up as long as the laptop is turned on.

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Does the laptop boot if you remove all external connections? If you have any external devices plugged into your notebook, printers, cameras, PC Cards (the replacement for PCMCIA cards), external keyboards or mice, network cables, monitors, unplug them all. If the laptop is sitting in a docking station, remove it. If the laptop boots when all of the external connections are removed, the problem isn't the hard drive, it's a faulty external device or signal. You can determine which device is preventing the OS from booting by process of elimination. The problem isn't necessarily an hardware failure, it could be the driver for that device is so unfriendly or corrupted that it's stalling the boot process when called to manage it's client
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